Top corner of the gate that requires roller to be re-attached to the track.

You can see that the gate has severely came off the alignment that the door was designed for. This problem was caused by the customer not remembering that there was a box under their door and they tried to close the gate. During the closing of the gate the one side of the door was unbalanced and caused the cables to slip off the left drum. A nightmare erupted when the customer tried to repair the problem themselves.

Two piece gate that has came off the track and wedged against the racking. The customer tried to repair the gate but just ended up leaving the gate in a safe position.

You can see that the drum on the left side of the door has the cable off and jammed around the torsion bar.

Drum that has cable wrapped around the torsion bar that has cable in a position that requires adjustment before the door will ever move properly again.

Torsion bar that has cable all twisted around. This is in midst of repairs and will show that the cable is a extremely crucial element of the door.

After the gate has been repaired and put back in a working condition.

left side of the drum that has the cable properly around the drum. The cable is now around the drum in the proper position so that the door can be tested and fine tuned.

At first inspection you can see that the door is a sideways door situation. Where the door is starting to move sideways in the opening. This is very serious, as the door can fall on someone if the door is moved.