Richmond Garage Door Fails from Cables not rotating on Drums Properly.

A resident from Richmond tried to open their door to find that the cables were all wrapped around the torsion bar.  The cables were so badly wrapped around the torsion bar that the door became locked down and unmovable.   The proper behavior of a drum is for it to rotate freely without grinding against anything.  You will see in the picture that drum is tightly pressed against the end bearing plate causing the drum to lock and the cable to unwind from their properly set position.  Take note of the extremely poor install of the door assembly.  The older garage door assembly, mixed with a very tight garage creates a perfect storm for a problem.

End Bearing Plate Pressed tightly against Right Drum with cables all tangled

Cables unwrapped from Left Drum and Tightly pulled around torsion bar

Top Section edge too close to edge wall causing door to jam

Right Drum Improperly positioned against end Bearing Plate

Torsion bar rubbing against dry wall causing movement issues

End Bearing Plate mounted on a angle and not mounted vertically straight.

Improperly Mounted End Bearing plate caused bearing to seize up against bearing housing. Destroyed

Properly mounted End Bearing Pate with New Bearing Plate and New Cable

Right Drum properly Mounted with no Metal on Metal Binding against bearing plate

Left Drum reset and Properly Set Cables