Hello,

After the service I received from your company to my garage door I felt compelled to write a quick note letting you know how satisfied I was with everything. When I originally called in my request for service I had advised your phone staff that the door was not closing properly with the power switch and that it was very noisy (compared to my neighbors). Your technician, Lenn Dolling, was very knowledgeable on the operations of my particular set up and immediately knew why my door was not closing with the power switch. After fixing that issue he proceeded to point out some of the weak issues causing the excessive noise that it was making. After replacing some rollers and adjusting the door spring and aligning the door to the garage opening I was an extremely pleased customer. Not only was Lenn knowledgeable on the operations of my equipment but he was a pleasure to have work on our garage door.  You can send Lenn over anytime I need further help.

Thank you,

One Happy Home Owner

Michael

Stellar pricing and installation work, quick to respond, professional, and efficient. Did a simple non-insulated door install but took the time to reinforce the walls on the side walls and offered good advice on future improvements! 10/10 Would use again.

Highly recommended!

Access Garage Doors was a pleasure to deal with – we had issues with our 2 garage doors and Lenn the service technician came out to help us and explained what he was doing and why, which we appreciated. All fixed and at a reasonable price. Our doors are back to working perfectly again. Would highly recommend Access Garage Doors.

Debbie

We would like to thank you for your excellent and speedy service in installing our new garage doors.  We were really pleased to get our doors installed so quickly.  Darren and Chris did a superb and professional job.

Roger and Angela Emsley

“Thanks for your great and prompt service today! Awesome company to deal with!”

Best Regards,

Lisa

Upon arrival,  a thorough investigation of my garage door was made and a simple adjustment to the motor setting which immediately corrected the problem – absolutely no requirements to replace any components. He then performed a full garage door service. The service was friendly and very professional – he was extremely knowledgeable and provided me with advice on how to properly maintain the door. Access Garage Door restored my faith in humanity – they are a very professional family business with integrity, qualities that are difficult to find. I highly recommend this company.

Thanks!

Brian A. Simons

Our garage door was installed today and we are very pleased with the door, the work and of course, Dave. He was very personable, tidy, and did an excellent job. We would gladly recommend Dave and your company.
We are expecting a call from your office to settle the bill.

Thanks a lot Jamie.

I am amazed on how much I didn’t know about my garage door.  A technician showed up (Lenny) after I called let me say I am glad I phoned.  Lenny was able to walk me through the issues that my garage door was having in not time.  The repair man was able to complete the repairs in under a half a hour.  What a relief to be able to drive my car again!

Thanks guys!

George.

What a great experience we had with Access Garage Doors. From the quick and clear quote, to the great install, everything worked out exceptionally well! They had been recommended to me by another very satisfied customer (and serious handyman). They gave me a very fair quote and on installation day, Derek arrived right on time, and did a meticulous job in taking down our old door and getting all of the new hardware in. We didn’t have any weatherstripping on our old door, so the new tight seal of weatherstripping around our new one is working great.

Thanks again and highly recommended!

I want to thank you for the excellent service. I have a broken spring with a squeaky door. Lenn came right at time I asked, and finished the job in 34 minutes, plus answered all my questions.

Thank you.

Charles

I just want to thank you for the prompt and awesome service your tech did for me today at my home on 68th Avenue in Surrey. All my dealings over the phone were friendly and the fact that you were able to send someone out to fix the garage door today is greatly appreciated.

I hope you don’t mind if I share your companies name with my co-managers as I am a Group Home manager and we are always looking for companies who we have had good experiences with to add to our list of Trades people to call. As you can imagine things break down quite often, so I am sure it’s only a matter of time before we need a garage door fixed or replaced.

Thanks again for the great service.

Joanne

Thanks for servicing our door issue so quickly.

Adam is a great ambassador for your company.

He explained what he did to solve the problem in great detail.

Same great service as we had when we had the new operators put in in November 2011 and doors serviced.

Thanks

Dave

Wow! I am so impressed with Access Garage Door. I called this morning with a non working garage door and somebody was sent out in the next few hours. I can’t say enough good things about Lenny, the service tech. Fast, courteous and knowledgeable. He got my garage door up and running in a very short time…and with a used part he had on hand…just to get me operational with minimal cost. He suggested I call the manufacturer for a new replacement part should the used part have a short life span. Much much better service and solution than the company I had install the door opener last year….all they wanted to do was sell me a new unit. I know who I will call for any future garage door servicing and I suggest you do too.

Thanks Wally

I woke up with a garage door would not open.  I call for a service call and shortly Lenn showed up and was knocking on my door.  He presented me with his business car and when right to work.  After a few minutes of inspection he was able to pin point where the issue was.   I will be putting his business next to the garage door opener!

Thanks Lenn.

Happy Customer.

I was so stressed out when my car was trapped in the garage.   It wasn’t until I called and arranged a technician to arrive when all my stress went away.  The technician (Lenn) arrived and was able to reassure me that things where not as bad as they seemed. Repairs were completed in no time flat.  I was opening my door with a touch of a button again.

Thanks Lenn!  Great work!

Just wanted to thank you again for the excellent service/repair work Norman did on our garage door. My father returned this week and he is happy to see his garage door fixed.

Thanks Again!

I want to acknowledge and thank you for the way you and your technician handled the situation with my broken garage door this morning. The door was purchased and installed in January 2013. It is now March, 2015 and one would think you’d say, “Well sorry ma’am, your warranty has expired so you must pay”.
Well your technician, Ron showed up this morning to take a look at the situation and could see that the original installation had some serious flaws – mistakes made by a technician that caused early malfunction in the lifetime of this door.

Thanks again. You have earned a loyal and grateful customer! You are a 10 out of 10.

For years I have contacted the head office after an employee has come to my house to do some work- just to let them know how satisfied or otherwise I was. I refer to 17 July when a big guy named Marshall showed up. For a defensive end I must say he was most amicable  and he did a terrific job.

Thanks!

Wow! I am so impressed with Access Garage Door. I called this morning with a non working garage door and somebody was sent out in the next few hours. I can’t say enough good things about Lenny, the service tech. Fast, courteous and knowledgeable. He got my garage door up and running in a very short time…and with a used part he had on hand…just to get me operational with minimal cost. He suggested I call the manufacturer for a new replacement part should the used part have a short life span. Much much better service and solution than the company I had install the door opener last year.  The other company all they wanted to do was sell me a new unit. I know who I will call for any future garage door servicing and I suggest you do too.

Thanks Wally

Thank Your Technician Lenn for getting my Garage door fixed. Excellent work and the price as promised.

Regards
Ed Braithwaite

Just a note to say thank you for our new garage door motor. We love how quiet it is and love the convenience of the keypad outside. Thank you for being a great local, trustworthy family business that we can rely on, to help us as quickly as possible. We recommend you to our friends.

Thanks to all of you.

I just had a service call from Lenn to fix two garage doors that were no longer closing properly. He was friendly and clearly very knowledgeable. He identified the problem with the sensor mountings, showed me what the issue was, and quickly remounted all the sensors as well as doing a general service on both door systems to get them back to top condition. I really appreciate the speedy and careful service that was provided and I would be happy to recommend Access to anyone needing garage door service.

Thank you Lenn!

We are so impressed with our new garage door and also for the fact that your email stated that you would be here at 9:00am this morning to install it and you were.
We are so grateful for you guys for coming so soon after our phone call, and getting the garage door up so we could get the car out of the garage, and for securing the damaged door to the frame so no one could get inside. We will not hesitate in giving out the name of Access Garage Doors to anyone who is in need of your services.
Thank you all so much, it was such a pleasure doing business with you.

Ruth and Dave Collier

Great Service! Honest Advice. They could have up sold me on a more expensive door but they were honest about the difference in each. The install was done very well. I see it every day when I drive up to the house. After the install was complete, the tech explained the maintenance do’s and dont’s. It has been 4 months and everything works great.

Thanks!

I just had a service call from Lenn to fix two garage doors that were no longer closing properly. He was friendly and clearly very knowledgeable. He identified the problem with the sensor mountings, showed me what the issue was, and quickly remounted all the sensors as well as doing a general service on both door systems to get them back to top condition. I really appreciate the speedy and careful service that was provided and I would be happy to recommend Access to anyone needing garage door service.

Thank you Lenn!

What a pleasure it was to deal with Lenn as your company representative. He is very knowledgeable in his craft and worked magic on my door. I needed a spring replacement due to a break in the very old spring. He worked quickly and efficiently. Not only did he replace the spring, but did a quick tune up on all the moving parts to ensure smooth operation. The door has never worked so smoothly and quietly since I bought my house. On top of that, the cost was not bumped up due to my location. So nice to deal with a honest and knowledgeable company. I would highly recommend your services to my friends and family!

Thanks Again!

John J.

Through an Internet search, I located a company to service my residential garage door. Immediately upon arrival the service technician tried to convince me that I required several major components replaced. I did not feel comfortable with his approach or attitude and sent him away. I then contacted several other firms, who either turned out to be part of the same group whom I had earlier turned away, or other companies who required a significant call out fee. I then contacted Access Garage Doors – what a breath of fresh air!! They are a family owned business and their telephone customer service was very professional and reassuring. They were able to dispatch their son, Darren, within the hour and everything was fixed.

Thanks Guys!

Super impressed. From the friendliness to the care and attention to fixing my garage was excellent.
Thank you for fixing my garage!

“Access Doors is highly recommended.  I was very impressed by your customer service throughout my garage door replacement project.  Jamie went the extra mile to source a door that matched exactly what I wanted.   He also patiently responded to all my emails and questions.  Derek, the installer, was very polite and professional.  His enthusiasm and passion in his work was clearly demonstrated in his top notch workmanship.”

Thanks,

Dave

A very big thank you for the excellent service provided by your company Jamie when I recently needed to replace a pair of ancient garage doors at my residence.
In every respect the choices were clearly explained, the work carried out promptly and efficiently and at a very reasonable cost. It was a pleasure to deal with you.

Best wishes,
Michael Garrett  Architect

Hello,

I wanted to send in a little feedback from my experience with you this morning.
Our garage door came off the railings as we were taking the kids to school (it buckled a bit and popped off).
We’ve done business with Access before so I called over.
From my initial conversation with Jamie, who was very professional and courteous, news!) to the work that Lenn did- it was a first-rate experience.Lenn was great! Really appreciated his knowledge and advice and our garage door has everything fixed and working fine in no-time.

Very happy with the work.

So just wanted to say thanks all-around!

I am very impressed with your high level of service and integrity. We had new operators installed two years ago. Excellent job. Recently a door closing issue arose. The technician fixed the minor issue in under thirty minutes. He could have made the problem into a big job but, as usual, your company is beyond reproach integrity. I will continue to refer you to many of my new neighbors.

So Happy!

I had a garage door installed recently by Access Garage Doors Ltd. Jamie and his team were knowledgeable, professional and efficient. The installation was quick and the door works beautifully. There is a nice tight seal and a very quiet operation. I was having some problems with the remote clicker and when I let them know, Lenn was over the same day, replaced the remote, and made sure everything was working properly. I would highly recommend Access Garage Doors Ltd for anyone considering a replacement or new garage door.

Stephanie
Ladner